Our counselors appreciate your patience as they work to support each of their students in a timely fashion. Please note:
- If you need to initiate contact with your student’s counselor, use their email (preferably) and expect 2-3 business days for a response. During the peak seasons for enrollment and course scheduling, expect up to five business days for a response.
- If you have an emergency, please reach out to our support staff and they will assist you in setting up an emergency Calendly appointment with your student’s counselor.
Counselor Support Phone Number
- 866-488-4818 option 0
- Monday-Friday, 5 am to 4 pm Pacific Time
Counselor Contacts by Grade Level
- When contacting a counselor, you may either use their email or set up an appointment with their Calendly link.